PREPARE YOUR VISIT

Everything you need to know to make the most of your visit

You can't go to the wrong house!

Be sure to check which house you've booked your tickets for:
- Maison Bastille, 7 Cité de la Roquette, Paris 11e
- Maison Chantelivre, 11 rue de Sèvres, Paris 6e (entrance via the bookshop)
Please note that the Chantelivre bookshop is closed on Sundays: don't panic! We'll pick you up in front.

Tickets

You must have a ticket to enter the museum.
It is possible to buy a ticket on site, but online booking is strongly recommended to guarantee your entry.
The ticket office opens from one month to the next. For the Maison Chantelivre, tickets go back on sale every Wednesday at 12:30 p.m. for the following weekend. 

Kids and Baby friendly

We've got everything you need for changing your baby, with toilets for young and old alike!
You can bring your own scooter or stroller (but you won't be able to use it in any of our areas).
We can lend you baby carriers during your visit. 

All in socks

Please note: to ensure cleanliness, especially for our youngest visitors who are on their stomachs (!), we ask you to take off your shoes.
Bring your best socks for the occasion. 

Accessibility

Both our homes are wheelchair-accessible. If you come with a visitor in a wheelchair, please let us know so that we can give you a personalized welcome. 

Bib et Snack

Our gourmet cafés offer coffee, tea, juices and tasty drinks. Unfortunately, picnics are not allowed, but you can enjoy a wide selection of healthy and gourmet snacks! We always have something to tide babies over: compotes, highchairs and a microwave for warming up baby food. 

Large crowds

Wednesdays, weekends and school vacations are the busiest times. Why not try to come during the week to enjoy the spaces in smaller numbers? Did you know: the houses are also open on Wednesdays, Thursdays and Fridays!

Storytime

At Maison Chantelivre, readings take place in the heart of space, under the moon, in the middle of the session. At Maison Bastille, readings take place in our small theater, where you can attend (or not) at your convenience. 

Rates

Chantelivre tickets: €9 adult (RSA €7) / €12 child - duration 1h30
Bastille tickets: €10 adult (RSA €8) / €15 child - duration 2h

Cancellation policy

The unexpected is part of life (especially with little ones)!
That's why:
- Up to 48 hours before: free cancellation. To cancel your tickets, click HERE.
- Less than 48 hours before: no refunds, but you can give your tickets to friends.